Assignment
Leadership and management in practice
Learning Outcomes Pass, Merit and Distinction Level Content required
Assignment
LO1 – Review classical management theories and leadership style
P1 Assess different classical management theories and apply these in a service industry context
P2 Review the role of the Leader and different leadership styles in a service sector
P3 Review the management and leadership styles in a specific service sector organisation
Evaluate (Compare and contrast) 2 x classical and 1 x contemporary theory and apply these to your organisation
What is the role of the leader in this organisation and how is this aligned to the leadership style – Autocratic, democratic, Laissez Faire and Benevolent
Review the role of the leader versus manager in the organisation and provide evidence of how these roles link to the culture and structure of the organisation
LO2 Explore the faëctors that influence different management styles and structures in a service industry context
P4 Investigate the internal and external factors that influence management styles and structures in the hospitality businesses
Explain 3 internal and 3 external influences that influence the management styles and structure in relation to digital technology.
For example, internal – Internal relationships, culture of the business and employee engagement
External factors – managing diverse talent, Different digital and innovative creations that influence the management styles
LO3 Assess current and future management and leadership skills for the service sector (Assignment & Presentation (Split) P6 Discuss future management and leadership skills required by the service sector and how these can be achieved (LO3)
How can managers/leaders within the business develops their capabilities through reflective practice, such as PPD planning – Why the ‘soft skills’ are becoming more important for the hospitality business. You need to discuss the hard skills of management vs leadership soft skills and then discuss how can managers develop their soft skills? Add talent strategies here
LO3 Assess current and future management and leadership skills for the service sector
(P5) Assess current management and leadership ‘hard’ and ‘soft’ skills providing evidence from specific service sector examples (LO3)
Evaluate Hard and Soft Skills for A manager ad Leaders – You can do this by researching for job specifications – I.e. a Restaurant Manager vs Hotel Manager/General Manager in that organisation
LO4 Demonstrate management and leadership skills in a service industry context(
P7 Compare and contrast different service industry organisations change management systems and leadership in implementing change (LO4)
Compare and contrast 2 different change management systems and the type of leadership styles needed in Implementing change around digital technology (Kotter’s Model and Fishers change model – How have these models been used in your organisation to implement change
Analyse 2 change models and how these have impacted on change in leadership skills and styles in the organisation in relation to talent management strategies
