Knowledge Management, Social Networks & Innovation
Description
Topic: To recognise how organisations (Amazon) learn to exploit knowledge management (social media) for business innovation.
Chosen Organization: Amazon
Main Objective of the Assessment
You are required to produce an INDIVIDUAL formal report involving a consideration of knowledge management (KM) initiatives and how they may be exploited for business value.
The assignment (max 2500 words excluding references) will involve an analysis of an organisation of YOUR choice with the objective of determining how KM (embedded in social media) may result in successful innovation.
Assessment
You are required to identify how ANY organization (Amazon) may ‘learn’ the nature of social media which may be adopted to exploit the extent of an organisations ‘knowledge’ leading to enhanced ‘innovation’.
For clarity, your report should therefore form FOUR elements, i.e. organisational learning approach, social media development, knowledge management features and the opportunities for subsequent business innovation.