Resume editing
OBJECTIVE
Obtain a position within a company that allows me to apply my vast knowledge and experience in communications, sales and technology
while exemplifying my interpersonal skills amongst an environment that encourages room for growth.
EXPERIENCE
• Process weekly store orders and ensure operations are within the established budget while maintaining accurate monthly Inventory count, and manage the organization’s order system, including invoice logging, and generating service invoices
• Use my strong knowledge of Apple products to help determine customer’s options and provide customers with both in person and remote technical support on machinery
• Replace or repair parts, test and make adjustments to equipment while ensuring all customers’ device diagnosis are written down accurately and emailed promptly
• Assign tasks to technicians and supervise their activity and Manage CEO and business daily schedule
• Review performance of existing client’s financial loans while presenting new loan offers and negotiate financial options
• Carefully evaluate business financial standing documents and determine business loan eligibility
• Established prospective buyer/customers in the market and strategically persuade potential clients while presenting loan offers and negotiating finance options
• Participate in trade shows, exhibitions and networking aimed at product promotion to help achieve and elevate financial sales by tactful representation of product
SALES AND SERVICE CONSULTANT, MERCEDES-BENZ OF BROOKLYN
• Ensure strong day-by-day communication within sales team while training the sales staff in using best practices such as upselling, customer satisfaction and brand promotion
• Build rapport with clients to ensure and produce repeat business and evaluate, meet and surpass client expectations
• Attend exclusive training within company and manufacturers for new product launches while maintaining certification in Mercedes Benz services, sales, and product knowledge
• Contacting potential customers via telephone or emails while arranging meetings with prospects to demonstrate products
ASSITANT MANAGER, KEY FOOD RED APPLE TREE
• Processed cash and ensure that store operations are within the established budget and generate weekly and monthly store income and expenses
• Calculate and process weekly payroll and manage weekly staff schedules
• Record weekly vendor bills and remit payment while managing store sales team and ensure quality customer service
• Attend yearly trainings with state programs (N.Y.S. WIC Programs, S.N.A.P. Benefits & Food Program)
SKILLS
• Exceptional sales, customer service and interpersonal skills
• Bilingual (proficient reading, writing and speaking in both English and Spanish)
• General electronic and Apple product mechanical repair skills • Proficient in Microsoft Word and Excel
• Certified Personal Assistant (IPA College)