Toyota Supplier Relations
Case Study – Toyota Supplier Relations: Fixing the Suprima Chassis
In this assignment, you will read a case study and answer the following questions:
1. What are the main contributors (causes) of the crisis at ChassisCo’s Athens plant in late 2004 (14 months after SOP)?
• ChassisCo’s responsibility?
• Toyota’s responsibility?
2. Considering these causes:
• What are ChassisCo’s options for resolving the crisis?
• What would you do if you were in charge?
3. Considering these causes:
• What are Toyota’s options for resolving the crisis?
• What would you do if you were in charge?
