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Provide the best network with the best customer experience and listen. How did Verizon Wireless listen using Big Data and analytics?

Watch: How did Verizon Wireless listen using Big Data and analytics?

• How does the biggest wireless carrier in the United States keep their customers happy?

• All 100 million of them?

• Provide the best network with the best customer experience and listen. How did Verizon Wireless listen using Big Data and analytics?