Discuss the authors’ findings. What would you do if you were in Tom’s shoes? If you were to advise Frank, what suggestions woucgold you have for him to ease the tension with Tom?

Conflict

Paper details:

Read: Toegel, G, and Barsoux, J. (2016) How to Preempt Team Conflict. Harvard Business Review. 94(6), p78-83.
And in one paragraph, discuss the authors’ findings. What are your thoughts on focusing on how “people look, act, speak, think, and feel” and resolving team conflict?

Also

Read: Sasser, W., Pfeffer, J. and Falcone, P. (2011) Challenge the boss or stand down. Harvard Business Review. 89(5), p.137-145
And in another paragraph, discuss the authors’ findings. What would you do if you were in Tom’s shoes? If you were to advise Frank, what suggestions would you have for him to ease the tension with Tom?