Case Questions
After reading the case study, the instructor should ask the participants to answer the following questions, providing elaborate answers related to the case study as well as how the main character utilized the functions of Human Resource Management (HRM) to overcome the challenges faced:
1) What Human Resource Management functions would you suggest HR director, Samer, use to handle difficult pandemic conditions?
2) Can you explain the different issues and challenges that the BAQHotel’s HR director faced in handling his staff, and what do you think the future consequences will be?
3) How would you describe the BAQHotel’s handling of employees’ safety and welfare concerns during a pandemic?
4) What strategies would you suggest the BAQHotel utilize when managing recruitment issues, and what other suggestions do you think should be addressed? Crisis management from an HR perspective
5) What could be changed by BAQHotel management to motivate, retain, and reduce the level of strain on its employees, utilizing the Job Demands-Resources (JD-R) Model?
6) What way would you design hotel management practices during the crisis management if BAQHotel appointed you as its HR Consultant?
7) What information would you use to support utilizing On-demand recruiting services (ODRS) for recruitment practices in Human Resources Management?
