Lesson 15 Assignment: Processing a Prescription in the Retail Setting
Name:
Assignment Overview
This assignment helps you understand the prescription-processing procedure in a retail pharmacy setting.
Student Deliverables
• Completed documents as described below.
Assignment Instructions
Perform the following tasks:
Step 1: Complete the Patient Profile form.
Using the name John Ray, living at 24 Grey Stone Drive, and your personal information, complete the Patient Profile form. Think about the following questions:
What areas may pose problems or be confusing for your patients? Think about different patient populations (geriatric, non-English-speaking, parents, etc.).
How may you help your patients understand these problem areas?
What areas of the form pose more risk for incomplete information or errors? Explain.
Write your responses in a short paragraph. If you have the capability of scanning this form and submitting the completed form with your assignment, do so. Otherwise, write your responses to the questions on this page.
Step 2: Verify DEA numbers.
Using the correct procedure, verify the following DEA number for Dr. Frank.
Step 3: Outline the process for entering information into the computer at the pharmacy.
Using the information you have (including the prescription below), outline the steps for entering the information into your pharmacy computer. Assume the patient is a new patient.
Step 4: List six common errors or messages encountered in insurance billing rejections.
Explain six common errors or messages that may be encountered in insurance billing rejections. Include ways to prevent these errors in your response.
Step 5: Submit your assignment.
When you have completed the assignment, save a copy for yourself in an easily accessible place and upload a copy.