PART C: 4,500 word coursework (60% of the mark for the module) In the report, you are expected to cover the following points:
1. Background: discuss the problem or opportunity for change you have identified.
Patients in deprived area not attending GP appointments
300 words
2. Literature review: provide a review of academic theory which discusses potential solutions for your identified problem or opportunity and evaluate them. 1,300 words
3. Case study: Discuss a case study of a business/industry which has tackled a similar issue. 400 words
• Explain what their problem was
• Explain what their solution(s) was
• State what you can take from this to create your own solution
Below is case study to be used.
Reducing missed appointments in general practice: evaluation of a quality improvement programme in East London – PubMed (nih.gov)
4. Evaluation: identify the most relevant solutions and critically evaluate their potential application based on the situation you identified in the background. Outline the process of evaluation (e.g. action research, feedback, or similar) 1,000 words
5. Recommendations: Give recommendations which are applicable to your context and perhaps the wider industry, if applicable. 400 words
• How could your solution benefit your company?
• How could they carry it out?
• How could the broader industry (i.e. other companies) benefit from your solution?
6. Skills Development Framework: 400 words
identify 4 skills you have developed throughout the module adopting a reflective process while giving concrete examples of the development. Include relevant sources.
Teamwork
Leadership
Problem solving
Planning and organisation
7. Reference list (excluded from the word count)
8. Appendices (excluded from the word count) You must critically research and apply in your coursework relevant academic theory and sources, course concepts and frameworks and industry material. Your work must be fully referenced using the Harvard system.
References
England, N., 2019. https://www.england.nhs.uk/2019/01/missed-gp-appointments-costing-nhs-millions/. [Online]
Available at: https://www.england.nhs.uk/2019/01/missed-gp-appointments-costing-nhs-millions/
[Accessed 08 March 2022].
