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A call center has 12 employees, and the utilization is 60%. The average processing time of each employee is 1.5 minutes. What is the minimum number of employees that the call center can ensure a stable service system?

Words: 119
Pages: 1
Subject: Business

QUESTION

Peter operates an ice cream shop and needs to order milk from a dairy supplier. The average daily milk consumption is 9 gallons, and the standard deviation is 2 gallons. The delivery time is 3 days on average, with a standard deviation = 1 day. Peter can place an order at any time, and he decides the order quantity = 100 gallons. What is the reorder point if he wants to keep the 95% service level?
O 33 O 37 O 47
O 43
5 points
Save Answer

QUESTION

A call center has 12 employees, and the utilization is 60%. The average processing time of each employee is 1.5 minutes. What is the minimum number of employees that the call center can ensure a stable service system?
Q8 O7 O9 O 6
4 points Save Answer