Managing Team Outcomes
Conflict Management in Teams author states: “Sustaining a high-performing, highly satisfied team takes a great deal of maintenance and awareness.”
The quadrants listed in Figure 1 on page 2 of this week’s reading reflect the likely cycles in the lifespan of a team and the processes they create to manage conflict.
While teams may not desire to spend much time in Quadrants 2 through 4, it is clear staying in Quadrant 1 is challenging to sustain.
What specific processes have you devised or witnessed in a healthcare system that promotes the High Satisfaction / High-Performance combination of the Quadrant 1 Ideal Team?
Support your answer with observations from the article.
