Critical Thinking Questions:
Do you think Technology One should have kept an on-site version of its enterprise software? Do you think today’s market would still sustain maintaining two systems – one cloud based and one installed?
In offering a SaaS package, what advice would you give to a potential client regarding a support plan by the hour and not as part of the package? Is there an advantage to this type of package? What would be the negatives to not have a full-service plan and having someone on call 24/7?
What security measure would you look for in a SaaS company? If the company were an international company, what questions would you have before signing a contract? Are there specific regulations to look for based on having a cloud-based system or data storage that must be addressed?
