Competency 1: Evaluate qualities and skills that promote effective leadership within health care organizations.
Analyze the leadership characteristics and skills most desired in the person leading potential
performance improvement projects, taking both an appreciative inquiry (AI) and a strengths,
weaknesses, opportunities, and threats (SWOT) approach.
Competency 2: Apply strategies to lead high-performing health care teams to meet
organizational quality and safety goals.
Synthesize stories and evidence about times when a care setting performed at its best with
regard to quality and safety goals.
Conduct a SWOT analysis of a care setting, with respect to quality and safety goals.
Describe an area of concern identified in a SWOT analysis—relevant to a care setting’s mission,
vision, and values—that should be improved.
Compare the AI and SWOT approaches to analysis with regard to data gathering and
interactions with others.
Competency 3: Apply cultural, ethical, and regulatory considerations to leadership decision
making.
Propose positive, attainable quality and safety improvement goals for a care setting.
Competency 5: Communicate with stakeholders and constituencies to build collaborative
partnerships and create inclusive work environments.
Communicate analyses clearly and in a way that demonstrates professionalism and respect for
stakeholders and colleagues.
Integrate relevant and credible sources of evidence to support assertions, correctly formatting
citations and references using APA style.
