Business
Topic: Week # 1 Discussion question “Problem-Solving Application Case – Technology: A Situation Factor That Affects Your Performance”
Read “Problem-Solving Application Case – Technology: A Situation Factor That Affects Your Performance” (pg. 33 of Kinicki).
Apply the 3-step problem-solving approach on pages 34-25 in responding to the following:
- a) Define the problem(s) described in the example. Remember, problems are gaps between what exists and what is desired.
- b) Consider outcomes that are undesirable and for whom.
- Identify potential causes to the problem(s) defined in Step 1. Be sure to link the causes to the problem(s) you identified.
- Make a recommendation aimed at each cause that you feel will improve or remove the problem. Be sure your recommendations link to the causes identified in Step 2.