Module 4 SLP: RISK MANAGEMENT; SAFETY AND HEALTH
Review the following article and video:
Hayes, T. (2017, June 14). Struggling to resolve workplace conflict? Here are some tips. Credit Union Times. Retrieved from ProQuest in the Trident Online Library.
Make a Dent in Leadership. (2019, April 29). 5 types of conflict in the workplace and how to handle them[Video]. https://youtu.be/o7-bbd1F9bk
And, if the issues continue, the three basic types of dispute resolution available are mediation, arbitration, and litigation.
Read the following for a summary of each.
There are also links to good sources in this article.
What are the three basic types of dispute resolution? (2020). Program on Negotiation, Harvard University. https://www.pon.harvard.edu/daily/dispute-resolution/what-are-the-three-basic-types-of-dispute-resolution-what-to-know-about-mediation-arbitration-and-litigation/
Note: In MGT412 we have a Module devoted to the development of union influence in the U.S. Discuss the history of unions, reasons for decline in union membership, union labor laws, and the process employees go through to form a union.
Read the following:
Section 12.2: The Nature of Unions, in:
Beginning Management of Human Resources. (2012). https://2012books.lardbucket.org/books/beginning-management-of-human-resources/s16-01-the-nature-of-unions.html
Module 4 Summary
In this final module, examine the topic of resolving differences in the workplace so that positive work relations result.
In all of your HRM courses, pursue topics introduced in this class as well as other people-related topics. Explore in more depth some of the many HRM strategies that contribute to overall business success.
Required Reading
Backward: Getting It Right from the Start, pp. vii-viii,
Chapter 1: When All Else Fails: Terminating the Employment Relationship, pp. 1-17,
Chapter 2: Document, Document, Document, pp 19-38
Chapter 3: Coaching, Counseling, and Correcting, p. 39-56, in:
Walters, C. (2017). From hello to goodbye: Proactive tips for maintaining positive employee relations.Available from EBSCO in the Trident Online Library.
Hayes, T. (2017, June 14). Struggling to resolve workplace conflict? Here are some tips. Credit Union Times. Retrieved from ProQuest in the Trident Online Library.
What are the three basic types of dispute resolution? (2020). Program on Negotiation, Harvard University. https://www.pon.harvard.edu/daily/dispute-resolution/what-are-the-three-basic-types-of-dispute-resolution-what-to-know-about-mediation-arbitration-and-litigation/
Videos
Byrne, J. (2013, April 22). Conflict resolution in 6 simple easy steps [Video]. YouTube. https://youtu.be/DSGy5yvC0hM
Career Contessa. (2019, June 27). How to deal with a workplace bully [Video]. YouTube. https://youtu.be/32PNOnvMhig
GreggU. (2017, April 27). HR basics: Employee relations [Video]. https://youtu.be/j2WsfhSIEHI
Make a Dent in Leadership. (2019, April 29). 5 types of conflict in the workplace and how to handle them [Video]. https://youtu.be/o7-bbd1F9bk
Miller, J. (2020, September 9). The top 5 mistakes people make in Workers Compensation claims [Video]. YouTube. https://youtu.be/MxQZpTw_Bhg
Ultimate Medical Academy. (2010, March 20). Work scenarios with supervisors [Video]. https://youtu.be/JgRTEhbiTnM
