Training and development
Discuss the importance of setting performance expectations by doing the following:
1. Explain why it is beneficial for managers to set performance expectations with employees, including benefits for both managers and employees.
2. Describe the process that managers should follow when setting performance expectations with employees.
B. Develop a performance management plan for John by doing the following:
1. Describe two areas in which John can improve by comparing the criteria in the attached “Accounts Payable Manager Job Description” to the information in the attached “Performance Appraisal.”
2. Describe the steps John needs to take to improve in each area identified in part B1.
3. Describe how John’s progress will be evaluated for each step identified in part B2.
4. Describe specific outcomes that will demonstrate John’s success in each area of improvement identified in part B1.
5. Describe a consequence John would face for noncompliance in each of the steps identified for improvement in part B2.
6. Describe the final meeting that would take place between you, John, and Mary at the conclusion of the three-month performance management plan. Include the following discussion topics:
• how to acknowledge progress made during the performance management plan
• how to conclude the performance management plan, including next steps
C. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
D. Demonstrate professional communication in the content and presentation of your submission.
