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Identify, describe, and explain the importance of each of the five (5) steps of a grievance procedure.

Upon completion of the Required Readings, write a thorough, well-planned narrative answer to the following discussion question. Rely on your Required Readings and the Lecture and Research Update for specific information to answer the discussion question, but turn to your original thoughts when asked to apply, evaluate, analyze, or synthesize the information. Your Discussion Question response should be both grammatically and mechanically correct, and formatted in the same fashion as the question itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your responses and document in a bibliography using APA style. Include the “course” text book in your references: Labor Relations and Collective Bargaining: Private and Public Sectors (10th Ed.) by Michael R. Carrell and Christina Heavrin. (2013) Pearson Education, Inc.

Discussion Question 2 (50 points)

The grievance procedure is a critical component of a collective bargaining agreement.

a. Identify, describe, and explain the importance of each of the five (5) steps of a grievance procedure.

b. Discuss the five (5) functions of a grievance procedure.