Using the information in the case above, answer the following questions:
1. In what ways are the elements of the classical management approaches evident at
Zara International? [1.25 mark]
2. What elements of the behavioural management approaches are being used by Zara’s 3 management team? [1.25 marks]
3. How can systems concepts and contingency thinking explain some the distinctive
practices underlying Zara’s success? [2.5 marks]
