“A good manager is about doing things right whilst a good leader is about doing the right things. Both roles are crucial, and they differ profoundly” Bennis W & Nanus B (1985) Leaders: The Strategies for Taking Charge. Harper and Row. p. 21 How accurate do you believe this statement to be? Respond with references to key reading and include an example from your own experience of being managed and/or as manager. • Critically appraise leadership and communication styles and skills in light of relevant theoretical frameworks. • Reflect on and critically evaluate their management skills in order to identify strengths and areas for development.