- Explain the principles of team communication in high-performing teams.
- Describe and demonstrate approaches to planning, running, and following up on meetings.
- Explain the principles of effective virtual team communication.
- Describe strategies for effective group writing.
- Explain basic principles for handling a difficult conversation
- Describe the characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it.
- Explain the major cultural dimensions and related communication practices.
- Name and describe key categories of business etiquette in the intercultural communication process.
- Identify how generational, gender and other aspects of diversity affect workplace communication.
