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Describe why a supportive culture, collaboration, and teamwork are essential to quality health services delivery.

FOSTERING A CULTURE OF COLLABORATION AND TEAMWORK

Learning Objectives

After completing this chapter, you should be able to

  • Describe why a supportive culture, collaboration, and teamwork are essential to quality health services delivery;
  • Recognize mental models about teams and the manager’s role in team effectiveness;
  • Describe the importance of purposeful team design on organizational results; and
  • Identify evidence-based strategies for improving collaboration and teamwork.