1. Conceptualize the project organization (the project team and the parent organization of the team) you are studying as a system. What are the elements, attributes, environment, and so on? What are its internal subsystems—functional breakdown and management hierarchy subsystems? What is the relevant environment? Who are the decision-makers?
2. Describe the role of the project manager with respect to these subsystems, both internal and external. What is the nature of his or her responsibilities in these subsystems? How aware is the project manager of the project “environment,” and what does he or she do that reflects this awareness?
3. Now, conceptualize the output or end-item of the project as a system. Again, focus on the elements, relationships, attributes, subsystems, environment, and so on. All projects, whether directed at making a physical product (e.g., computer, space station, skyscraper, research report) or a service (e.g., giving consultation and advice), are devoted to producing systems. This exercise will help you better understand what the project is doing. It is also good preparation for topics in the next chapter.
4. If the study project involves engineering or integration of many components, was the systems engineering process used? Is there a section, department, or task in the project called systems engineering? If so, elaborate. Are there functions or phases of the project that seem to resemble the systems engineering process?
5. As described in this chapter, besides the main end-item or operating system (i.e., the output objective of the project), systems engineering also addresses the support system—that system which supports installation, operation, maintenance, evaluation, and enhancement of the operating system. Describe the support system in the study project and its development.
6. Were the stakeholder requirements clearly defined at the start of the project? Were system requirements clearly defined? What are the requirements? In your opinion, were stakeholders identified and involved early in the project? Were their needs identified and addressed? Did the project deliver a system that met their needs?
7. What aspects of the project or parent organization appear to use systems management? What aspects do not use systems management? Describe the appropriateness or inappropriateness of systems management in the project you are studying
