The list of the organisation/company is available below. Make sure you select only one organisation from the list below and submit the final assessment (Individual submission) based on the selected organisation/company.
1) Shell
2) BP plc (formerly The British Petroleum Company plc)
3) M&S
4) Samsung
5) Natural Collection
6) Superdry
7) McDonalds
8) Iceland
9) Nandos
10) Costco
Word count: Approx. 1700 words and appendices
The following assignment instructions provide a more detailed explanation of the requirements for your submission.
1.3 Details of the task
This assignment requires you to:
a) Assess existing practice using operational planning, operations
theory, concepts and tools.
b) Compare the operations with best practice.
c) Suggest a reason for your findings.
d) Identify how IT helps, or could help deliver efficient operations. You are now in a position to complete the written part of your submission: The body of your assessment should focus on reapplying those tools and theories to your chosen organisation in order to establish the extent it demonstrates good practice.
A suggested structure for your report:
If you choose to structure the main body of your work in a different way, make sure you provide similar coverage of the material.
Introduction : (Approx. 175 words)
1. Introduce the key topics of the report (This will include the organisation concerned, it’s key operational plan & activities and how stakeholders and their requirements are identified by the organisation).
A common error is for students to think this relates to the historical development of the issue when its past often has little relevance to current situations. This background material should make the purpose of the report relevant. You may find it appropriate even at this early stage to use theoretical concepts.
2. Explain the purpose of the report. This should be phrased in the terms you would expect to use if the report was to be handed as a professional consultancy report to the organisation concerned and other readers.
3. Outline the structure of your response.
4. Define any key terms (this might have been achieved in “1” above).
5. Be engaging and professional. By this, you should try to avoid the trap
of starting the report with the words “in this report I am going to …” or similar.
Main Body: (Approx. 1350 words)
Keep the headings informative, and remember that “main body” is not appropriate.
Section 1: Outline the product and service including delivery, quality standards, and supply chain, an associated process and the usage of ICT. You should aim at only including description that you will rely on to substantiate your analysis.
Section 2: Analysis of the organisation:
• Using diagnostic tools (Ex. Performance Measures-QSDFC,
Quality audit, service scape, etc)
• Comparing with theory
Show the extent that the operation is demonstrating good practice.
3
SG5011 2020-21 Term 2 Assessment –Sustainable Operations and SCM
• Indicate Good practice and/or
• Indicate where there is room for continuous improvement
and change / the operation deviates from the theoretical
model of good practice. Section 3: Explain your findings:
• If your analysis suggests that the organisation is only demonstrating good practice, your analysis will need to be thorough and this section will not be needed.
If your analysis suggests that the operation deviates from good practice / theoretical models, then this section should explain reasons for this.
