Negotiation and Conflict Resolution
Description
1. Tell us about a time when your perception of a situation was incorrect? How and why? (2 marks)
2. Tell us about a time when someone “misjudged” you in a negotiation, what was the outcome? (1 mark)
3. Tell us how emotions have affected your negotiations in the past, were you aware of your emotions at the time. Use of a specific example will be helpful to illustrate your points. (1 marks)
4. Do you agree that there are universal facial expressions that span cultures and countries, why or why not? (1 mark)