THE PATTERSON OPERATION case study
The overall objective of the case analysis is to answer the following questions.
Use these questions in your paper to structure your analysis report.
1. What are the issues or problems facing the organization?
2. What course concepts can be applied to understand why this problem is
occurring?
3. What recommendations, based on the course concepts, can you offer to
help improve Organizational functioning and address the problem you
identified? What is Case Study?
A case study analysis requires you to investigate a business problem, examine the alternative
solutions, and propose the most effective solution using supporting evidence.
• Write your case analysis paper in APA style.
• Length: Your paper must contain 600 to 750 words (excluding the title page and the reference
page).
• Include a title page and a reference page.
• Use the provided template (at the bottom of this page) to organize your paper. Include all the
headings.
• Turnitin Plagiarism Detection Tool is set. Review your percentages before submitting – 20% or
less is the goal.
• Use credible references: Newspaper articles, general websites, Wikipedia, and similar sources are
not valid reference material (although they could put you on the track to a valid source).
Evaluation and Grading
The evaluation of the paper will be based on the following criteria:
Criteria Excellent
(23-25
points)
Good
(18 -22
Points)
Inadequate
(0-17
points)
Uses accurate and thorough concepts from the course.
Integrates course concepts and learning outcomes with
information about the organization and problem.
Provides recommendations that are consistent with
analysis.
Writes a well-thought-out paper that fully addresses the
required topic (s)
Incorporates pertinent and detailed information from peer-
reviewed sources and the textbook, providing needed
evidence.
Maintains focus/avoids being sidetracked by tangents
Presents all information clearly and concisely and in an
organized manner
Avoids distracting grammar/spelling issues/problems – no
contractions
Follows APA formatting guidelines exactly – no abstract
Length of paper meets the requirement
Case Study Template
Introduction
• in a few sentences describe the case
• in a sentence or two, tell the reader how your paper will be organized, i.e. what the major sections
will be and the order in which they will be presented.
Identification of Problems
• Identify the key problems that must be solved. Explain with reference to appropriate concepts,
theories, models, and/or research findings—and the evidence of the case. Quote evidence to
justify your assertions.
• Tie your evaluations of the case to theories and research. What theory can you use as a support to
show that your case study has a problem, or is in an ineffective practice?
Recommended Solutions
• Present alternative solutions to the problems and a detailed recommendation to solve the
identified problems. Your solutions should be logically related to the identified problems and be
supported by the Organization Behavior theories, concepts, and strategies relevant to the case.
Present a rationale for your recommendation that is supported by theory or research.
Conclusion
• Briefly summarize the essential difficulties posed in this case and the relevance of recommended
solutions. The conclusion is where you wrap up your takeaway points for your reader. You may
also present the significance of your case study. Why is it valuable?
