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Discuss about the challenges of ‘Customer journey transformation’.

Presentation -Group Submission.

 This is a group presentation (2 or 3 students). Based on the Questions of Assignment Part-2, the presentation slides need to be prepared.

Maximum Grades: 12

  • https://alrajhibank.com.sa
  • https://eddy.com.sa
  • https://en-sa.namshi.com
  • https://www.almarai.com
  • http://www.salam.sa
  • https://www.saudia.com
  • https://www.mobily.com.sa
  • http://www.jarir.com
  • https://www.sabic.com

Questions

Discuss the impact of four forces in your company. (4 marks)

Four Forces: customer behavior, technological change, business models and social impact.

  • Narrate the importance and application of Swarm intelligence in your business. (4 marks)
  • As per your business study, describe the digital operation model in detail (4 marks)
  • Discuss about the challenges of ‘Customer journey transformation’.
  •  

Guidelines for the Presentation:

(12 Marks = 6 Marks for submission & 6 Marks for Group oral presentation)

 

  • The presentation file(.ppt) must be prepared for the Questions of Part-2 and to be uploaded in the Blackboard before the Due date.
  • The oral presentation by the Group will be presented during WEEK -12.
  • Including the cover page, the presentation needs to have minimum 12 slides and can have until 15 slides.
  • The slides should contain only hint points and not paragraphs.
  • The slides could contain images, graphs and details with regard to the example companies.
  • Your file should be saved as Power Point file [Example]: [Your Website Name] [CRN] ECOM 425-Assignment Part 3.ppt