FOSTERING A CULTURE OF COLLABORATION AND TEAMWORK
Learning Objectives
After completing this chapter, you should be able to
- Describe why a supportive culture, collaboration, and teamwork are essential to quality health services delivery;
- Recognize mental models about teams and the manager’s role in team effectiveness;
- Describe the importance of purposeful team design on organizational results; and
- Identify evidence-based strategies for improving collaboration and teamwork.