Project: Interview a Medical Assistant (CMA, AAMA preferred) and write a paper about your interview process.
If you do not know a Medical Assistant personally, contact a medical office and ask to speak to the office manager/administrator. Identify yourself as a Kirkwood Community College student in the Administrative Medical Office Procedures class and you have an assignment to conduct an interview with a CMA. Ask if they have a staff member that they feel would be able to assist in your project. Interviews may be completed in person, Zoom, or via phone. If you are having issues with scheduling an interview, talk to me.
If you are meeting in person, wear casual business dress (dress pants, blouse, and sweater) and appropriate shoes. No tennis shoes, sweats, or blue jeans. The same guidance should be used if interviewing via Zoom. Remember you are representing KCC and the medical assistant profession!
Your paper must be typed, using Times New Roman 12 font, double spaced. You must use three references from your text book in your paper. Your paper must consist of a minimum of four paragraphs. Write a paragraph about the facility the CMA works in, who makes up the medical team? What type of business is it? Is the CMA involved in administrative duties, if so, what duties, or are they involved in direct patient care using clinical skills? The rest of the paper is yours to discuss your takeaways and learnings.
To get you started, a few sample questions
Why this individual did chose medical assisting as a career?
What do they feel are the top three qualities of a strong medical assistant?
What do they like the most about their position? Why?
What challenges do they have as a medical assistant?
What is something they learned or had to change during the lasts year of the pandemic
