Tag: Marks and Spencer-The value of CRM
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Investigate the customer relationship experience of Marks and Spencer and one other similar organisation based on the following policies:Ethical,Sustainability.
TASK DESCRIPTION Marks and Spencer-The value of CRM? Marks and Spencer for some time has been engaged in a new strategy which they call Plan A – People, Products and Planet. Marks and Spencer believe that their reputation for quality and great value within its ranges can take on Post Covid challenges and make inroads…