Tag: Regal
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Do you think that Mr. Boyle should take Regal’s past performance record into consideration? Why or why not?
Handling an Irate Customer at Regal Florists Background Regal Florists is a small, third-generation, family-owned flower shop in Willow Grove, Pennsylvania. Most customers are local residents, but Regal has a website and an FTD delivery arrangement so that it serves customers throughout the United States. Mr. and Mrs. Raymond Boyle have been doing business with…