Tag: Tom’s Auto Service (TAS)
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Define and draw the customer benefit package, and state TAS’s mission, strategy, and rank order of competitive priorities.
Toms auto service – Tom’s Auto Service Tom’s Auto Service (TAS) is a regional quick-service vehicle oil-change and lubricant-change service somewhat similar to Jiffy Lube and Tuffy Tire & Auto Service. TAS seeks to differentiate its 32 stores from competition by focusing on peripheral goods and services, the servicescape, and customer-friendly employees. The primary customer…